The core values of SPAR remain as
valid and relevant today as they were some 8 decades ago. The SPAR
concept was established on the basis that working in partnership
was to the benefit of customers, retailers, wholesalers and the
food industry. At the heart of this partnership is a commitment to
the open exchange of knowledge and information, which continues to
be a hallmark. The commitment to sharing information and experience
is intimately connected to the sense of SPAR as a family.
stores, SPAR worldwide is committed to excellence in fresh, an
unrelenting passion for quality and outstanding customer service.
We support the implementation of these values through a
comprehensive programme of people development supported by the
necessary infrastructure, standards and procedures.
Over the years the values have been refined and developed to ensure
that they continue to guide how we meets the
day-to-day shopping needs of our
customers. The success and continued growth of SPAR will be
determined by how we continue to ensure that our values are aligned
with the values of our customers.
The focus on freshness, quality and
customer service is the point of difference of SPAR from other
retailers. This difference is rooted in our origins as independent
local retailers serving the local community.
Thus SPAR retains its unique
strength of being focused on meeting local needs with a commitment
to excellence in fresh, a passion for quality and best in class
Price and value is always high on the
agenda of our customers and is always a fundamental part of our
retail offer. SPAR will always ensure that exceptional value is
delivered to our customers but we also understand that freshness,
quality and outstanding customer service are critical and this is
our point of difference which is embedded in our values.